No. 001 · SCAMS · HELPDot.
Been scammed, or nearly?
It isn’t your fault. These are professional criminals. Do these three things today, wherever you live.
Start here.
- Stop talking to them. Hang up, don’t reply, don’t click anything else.
- Ring your bank on the number on your card. The sooner they know, the more they can stop.
- Tell someone you trust, then report it using your country below.
Pick your country:
United Kingdom
- Your bankDial 159. It puts you through to most UK banks, and scammers can't fake it. source
- Report it (England, Wales, Northern Ireland)reportfraud.police.uk or 0300 123 2040 source
- Report it (Scotland)Police Scotland on 101 source
- Scam textsForward them to 7726. It's free. source
- Scam emailsForward them to report@phishing.gov.uk source
Ireland
United States
Canada
- Your bankRing the number on your card straight away.
- PoliceTell your local police as soon as you can. source
- Report itCanadian Anti-Fraud Centre: reportcyberandfraud.canada.ca or 1-888-495-8501 (weekdays, 10 am to 4:45 pm Eastern) source
- Scam textsForward them to 7726 (SPAM). It's free. source
Australia
- Your bankRing the number on your card straight away.
- Report itScamwatch: scamwatch.gov.au source
- Free helpIDCARE, Australia's identity and cyber support service: 1800 595 160 source
- EmergencyIf someone is in danger, call 000. source
New Zealand
Anywhere else (including the rest of Europe)
- Your bankRing the number on your card straight away. The sooner they know, the more they can stop.
- PoliceReport it to your local police, even if the money is small. In the EU, 112 is the emergency number. source
- PasswordsIf you typed a password in, change it, starting with your email.
- Don't pay againSomeone may offer to get your money back for a fee. That's a second scam: real agencies never charge for help with a refund. source
IF IT’S URGENT, IT’S A SCAM.