No. 001 · SCAMS · HELPDot.

Been scammed, or nearly?

It isn’t your fault. These are professional criminals. Do these three things today, wherever you live.

Start here.

  1. Stop talking to them. Hang up, don’t reply, don’t click anything else.
  2. Ring your bank on the number on your card. The sooner they know, the more they can stop.
  3. Tell someone you trust, then report it using your country below.

Pick your country:

United Kingdom
Ireland
  • Your bankRing the number on your card straight away to stop more money going. source
  • Report itYour local Garda station. In an emergency, 999 or 112. source
United States
  • Your bankRing the number on the back of your card and ask them to stop or reverse the payment. source
  • Report itReportFraud.ftc.gov source
  • Scam textsForward them to 7726 (SPAM). It's free. source
  • Scam emailsForward them to reportphishing@apwg.org source
Canada
Australia
New Zealand
  • Your bankRing the number on your card as soon as possible. source
  • Report itPolice on 105 (non-emergency). You can also report it to Netsafe: netsafe.org.nz source
  • Scam textsForward them to 7726. It's free. source
  • EmergencyIf someone is in danger, call 111.
Anywhere else (including the rest of Europe)
  • Your bankRing the number on your card straight away. The sooner they know, the more they can stop.
  • PoliceReport it to your local police, even if the money is small. In the EU, 112 is the emergency number. source
  • PasswordsIf you typed a password in, change it, starting with your email.
  • Don't pay againSomeone may offer to get your money back for a fee. That's a second scam: real agencies never charge for help with a refund. source
IF IT’S URGENT, IT’S A SCAM.